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Q. How long do sessions last?

Each session will last up to 50 minutes and will typically take place at the same time and day each week. In the case of couples therapy, 80 minute sessions may be required.

Q. Can I claim a Medicare rebate on my sessions?

Yes, you can claim a Medicare rebate for both face-to-face and telehealth sessions with a valid mental health care plan from your GP, which you must bring with you to your first appointment.

Q. How do I get a mental health care plan?

To get a mental health care plan you should make an appointment with your registered GP.

Q. Can I use my own private health insurance?

Yes, however, please refer to your individual private health insurer for their rebate information.

Q. Can I book an appointment online?

Unfortunately, you are unable to book an appointment directly online as a brief initial screening process is required to ensure I am the most appropriate fit for you. Please click the Contact Us icon to send an email or phone 0493 510 127 or 03 9510 8866.

Q. Will I be charged if I do not attend my appointment?

To respect the therapeutic process and waiting list there is a 24 hour cancellation policy in place, to cancel or rearrange your appointment it is kindly requested that you contact the service by at least 12pm the day prior, otherwise the full session fee may apply.

Q. Is there any parking on site?

Unfortunately there is no dedicated parking on site, however there is plenty of off street parking on the roads surrounding the practice. The practice is also easily accessible via public transport on Dandenong Road. Tram 5 or 64, Stop #35.

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